Manager of Client Relations (B2B Tech)

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B2B PR & communications agency is seeking a MANAGER OF CLIENT RELATIONS to serve as a primary client contact leading B2B tech accounts and guiding public relations strategies.

MANAGER OF CLIENT RELATIONS (B2B Tech) RESPONSIBILITIES

• Oversee five accounts within the B2B technology space.
• Serve as primary client contact and facilitate information flow from clients to the rest of the team.
• Position yourself as the go-to expert on marketing communications and public relations so clients come to you first for guidance, brainstorming and strategy.
• Oversee the development of client/company/product narrative and messaging.
• Provide direction, edits and final approval on all messaging and related collateral created by staff, including press releases, pitches, briefings, fact sheets, coverage reports and backgrounders.
• Support new business opportunities - attending new business meetings, co-developing proposals and helping close new client contracts.
• Participate in vetting new business opportunities.
• Create a collaborative and motivated team environment.

MANAGER OF CLIENT RELATIONS (B2B Tech) REQUIREMENTS

• 5+ years of experience leading B2B technology accounts at an agency or within a communications/PR department at a tech company
• Strong client relations with proven experience leading teams and serving as the main client POC.
• Critical thinker who can make decisions with limited supervision, effectively managing teams and timelines across multiple projects.
• Calm, cool, and collected around senior leadership while being unafraid to share thoughts and recommendations.
• Always at the forefront of industry trends and news, providing proactive recommendations for clients.
• Strong understanding of the media landscape, what drives news and how to build successful media relations programs.
• Experience growing retainers through additional offerings, securing client referrals and assisting with new business proposals is preferred.
• Desire to work in an incredible team environment full of intelligent, ambitious, and nice colleagues whom truly support each other.

Details & Logistics:

• Location: MUST be able to go into the Austin, TX office 3 days a week. Relocation and travel reimbursement will not be provided.
• Annual Base Salary Range: $75,000 - $95,000 (dependent on skillset and experience); additionally, all employees are eligible for the agency's discretionary bonus program with earning potential increasing based on level.
• Benefits: paid time off, 401K, health insurance (medical, dental, vision), and more.

Please note: due to the high volume of applicants, if you have not heard from Capstone Hill Search, you have unfortunately not been selected for this role. We may be in touch in the future with other opportunities more relevant to you.

Contact Person

Shira Underberger

Director, Los Angeles

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